Solution Support

TauLite will provide support using ITSM professionals, Developers, ERP, DBA, OS specialists and Application Server support engineers.

Projects

  • Development
  • Integration
  • Implementation
  • Training

Support the TauLite Way

  • Central Monitoring
  • Ensuring connectivity
  • Availability across time zones
  • Proactive monitoring
  • Urgency of resolution
  • Communication and tracking
  • Support SLA
  • Business hours or 24/7 support
  • International operations
  • Standby number, Helpdesk, Email support
  • Callout or On-site support

One Project, Micro Monitor, Micro Notify, are the key tools enabling TauLite to provide these Managed Support Services.