Database Administration Managed Services

Data is the foundation of everything your company does, so you’ll need a team of DBA specialists to make sure you’re getting the most out of it. Taulite delivers exceptional DBA experience, services, and strategies to ensure that your company gets the most out of its data so that you extract all of your other corporate assets.

 

Every managed DBA services customer benefits from the Taulite Way, which consists of a suite of tech-enabled solutions, which delivers great performance and availability at an affordable price.

Support the TauLite Way:

Central Monitoring
Ensuring connectivity
Availability across time zones
Proactive monitoring
Urgency of resolution
Communication and tracking
Support SLA
Business hours or 24/7 support
International operations
Standby number, Helpdesk, Email support
Callout or On-site support

  • Managing more than 1 000 enterprise scale databases
  • Including Single, RAC, Multi-Tenant architecture, Exadata, Data Guard, Heterogeneous Services
  • APEX
  • Golden Gate

  • Windows SQL Server
  • Managing more than 100 SQL Server instances with 800+ databases
  • Including AO, Mirror, Single, Log shipping

Support services are available as a supplement to the company DBA team or as a full managed service, and in the following packages to suite the required support levels.

SOS Support
Level 1:
Monitor and Reporting
Level 2:
Admin
Level 3:
Advanced
Includes: SOS Support Level 1: Monitoring and              Reporting Level 2:                                      Admin
Diagnosis On Premise or SAAS

Non-Intrusive

 

Micro Monitor:

· Service Checks

· Alarming

· Dashboards

· Notifications

· Escalations

 Monitoring and Report Support:

· Respond to Alarms

· Health Check Reports

· Capacity Reports

· Inventory

· User Management

 

 

 

 Perform Upgrades and Maintain Required Patch Levels

 

 

 

 

 

 
Plan of Action Daily Health Check Reports
Monthly Capacity Reports
Inventory Report
User Report		 General Administration

 

 

 

 Performance Improvements and Optimization

 
Resolution  

 

  

 

 Reliable Backup Process and Recovery
Recommendations User Management
 

 

 

  

 

 

  

 

 

 Production, Stage, QA, and Development Data Refresh
 

 

  

 

  

 

 Custom Jobs, Data
Summaries, Automation
Monday to Friday, 8am to 5pm Monday to Friday, 8am to 5pm 24×7 24×7
3 Hours Consultancy Included No Hours 5 Hours Consultancy Included 10 Hours Consultancy Included
Consultancy and
Project Rate: 100%		 Consultancy and
Project Rate: 92%		 Consultancy and
Project Rate: 92%		 Consultancy and
Project Rate: 85%
sos

DBA SOS Support

  • If you have an emergency and need expert assistance
  • Call our SOS service
  • Purchase DBA SOS package online (including 3 expert dba hours)
  • We will resolve. (Full stop)
  • You do not need to be a supported customer

DBA PROJECT SERVICES

 

Installations, Migrations, Upgrades, Backup and Recovery, ETL, Automation

DB BACKUP DEVICE

 

Supply of configured server to host backups of databases

One Project, Micro Monitor, Micro Notify, are the key tools enabling TauLite to provide these Managed Support Services.

Data Analytics Projects

  • High Performance ETL
  • PL/SQL
  • TSQL
  • Power BI
  • OBIEE
  • APEX
  • Golden Gate

data-analytics