Database Administration Managed Services

Data is the foundation

Data is the foundation of everything your company does, so you’ll need a team of DBA specialists to make sure you’re getting the most out of it. TauLite delivers exceptional DBA experience, services, and strategies to ensure that your company gets the most out of its data so that you extract all of your other corporate assets.

Every managed DBA services customer benefits from the TauLite Way, which consists of a suite of tech-enabled solutions, which delivers great performance and availability at an affordable price.

Support the TauLite Way

  • Central Monitoring
  • Ensuring connectivity
  • Availability across time zones
  • Proactive monitoring
  • Urgency of resolution
  • Communication and tracking
  • Support SLA
  • Business hours or 24/7 support
  • International operations
  • Standby number, Helpdesk, email support
  • Callout or on-site support
MySQL Oracle logos
  • Managing more than 1 000 enterprise scale databases including single, RAC, multi-tenant architecture, Exadata, Data Guard, heterogeneous Services
  • APEX
  • Golden Gate
Microsoft SQL Server logo
  • Windows SQL Server
  • Managing more than 100 SQL Server instances with 800+ databases including AO, Mirror, Single, Log shipping

Support Packages

Support services are available as a supplement to the company DBA team or as a full managed service, and in the following packages to suite the required support levels
SOS Support
Level 1:
Monitor and Reporting
Level 2:
Admin
Level 3:
Advanced
Includes: SOS Support Level 1: Monitoring and Reporting Level 2: Admin
Diagnosis On Premise or SAAS
Non-Intrusive
 
Micro Monitor:
· Service Checks
· Alarming
· Dashboards
· Notifications
· Escalations		 Monitoring and Report Support:
· Respond to Alarms
· Health Check Reports
· Capacity Reports
· Inventory
· User Management
 
 
 		 Perform Upgrades and Maintain Required Patch Levels
 
 
 
 
 
 
Plan of Action Daily Health Check Reports
Monthly Capacity Reports
Inventory Report
User Report		 General Administration
 
 
 		 Performance Improvements and Optimization
 
Resolution  
 		  
 		 Reliable Backup Process and Recovery
Recommendations User Management
 
Production, Stage, QA, and Development Data Refresh
 
Custom Jobs, Data
Summaries, Automation
Monday to Friday, 8am to 5pm Monday to Friday, 8am to 5pm 24×7 24×7
3 Hours Consultancy Included No Hours 5 Hours Consultancy Included 10 Hours Consultancy Included
Consultancy and
Project Rate: 100%		 Consultancy and
Project Rate: 92%		 Consultancy and
Project Rate: 92%		 Consultancy and
Project Rate: 85%
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DBA SOS Support

  • If you have an emergency and need expert assistance
  • Call our SOS service
  • Purchase DBA SOS package online (including 3 expert DBA hours)
  • We will resolve. (Full stop)
  • You do not need to be a supported customer
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DBA Project Services

Installations, Migrations, Upgrades, Backup and Recovery, ETL, Automation

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DB Backup Device

Supply of configured server to host backups of databases

Key tools enabling TauLite to provide these solution support services

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Data Analytics Projects

  • High Performance ETL
  • PL/SQL
  • TSQL
  • Power BI
  • OBIEE
  • APEX
  • Golden Gate