Telecommunication WASP Managed Services

WASP services demand distributed systems, high throughput and volumes with load sharing functionality, real time processing, service and interface availability, and reliable fail-over capabilities. With TauLite’s WASP management solution, these demands are proficiently met for large customers.

 

TauLite’s Managed Services cover hardware support, virtual machine management, and mobile Network Operator integration and maintenance. Our team adeptly assists clients in billing, revenue share, usage, and reconciliation – all supported by full 24×7 technical support.

 

With a dedication to excellence, we offer platform configuration, maintenance, and performance management while partnering with new vendors and ensuring integration.

Customers make use of the following models:

  • WASP: Network operators to managing their WASP services for their enterprise customers
  • Switching Service: Enterprise customers using our platforms to switch messages and pay for theirs bills directly with network operators
  • Integration: Customers interface directly to TauLite platforms to send and receive messages
  • Online: Customers use online interface to send messages and campaigns

Our WASP management team provides:

  • Hardware support including virtual machine management
  • Mobile network operator integration and maintenance
  • 24 x 7 full technical support
  • Platform configuration, maintenance, performance management
  • Integration with new vendors
  • Escalations
  • Campaign setup and support
  • Customer number plan
  • Product management and pricing review
  • Bind management
  • WASPA management and engagement
  • Marketing and sales support
  • Customer engagement
  • Sales and customer training
  • Pre-sale technical support
  • New accounts, customer onboarding
  • Billing, revenue share, usage and reconciliation
  • Finance support

Our WASP services include:

  • Bulk short message service (SMS)
  • Unstructured supplementary service data (USSD)
  • Token based billing services (TBS)
  • Text to speech
  • Interactive voice response (IVR)
  • Shortened URL (sURL)
  • USSD on WhatsApp
  • WhatsApp integration
  • Airtime